About
What this is
A company is easier to judge by the decisions it records than by the beliefs it states. These are working notes: why a particular decision was made, what it cost, and what we would do differently.
They are published as decisions get made rather than on a schedule. When we reverse one, that gets a note of its own — those are usually the useful ones.
Why Servizo takes no commission
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The default model for a service platform is a percentage of every transaction. It is simple to explain, it scales with usage, and it is what investors expect to see.
We asked a narrower question: what is the platform actually being paid for? The answer is the software — verification, scheduling, documentation, the record a professional builds. It is not the work itself, which the professional does. Charging a share of that work would be charging for something we did not do, and it would make our revenue rise as the professional's margin falls.
So Servizo charges a subscription for the tools and takes nothing from the job. Customers pay no platform fee today; if one becomes necessary to run the infrastructure, it will be introduced for that reason and stated plainly. We are paid for the software rather than a share of the work: what we earn tracks how useful the tools are, not how much the professional was paid for the job.
Building this site with no analytics at all
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We argue against systems that quietly extract from the people using them. That argument is worth nothing if the page making it is measuring its readers, so this site collects nothing: no third-party trackers, no advertising pixels, no analytics that profile individuals, and no non-essential cookies.
The cost is real. We do not know how many people read a page, which pages hold attention, or where readers stop. Every instinct built by modern web practice says to install something and find out.
We decided the information was not worth what it would cost us to be consistent. Fonts are self-hosted and subsetted for the same reason — a font pulled from someone else's server tells that server who visited. If we later need to know whether the site works, the answer is a privacy-preserving, self-hosted count of page views, never a profile of a person.